How To Reset Your Study Guide
If you want to reset or restart your study guide, we can remove it from your account, allowing you to re-enroll and start over. This article outlines the process, implications, and steps for removing and restarting your study guide.
Key Points Before Resetting:
- Permanent Deletion: All your progress and related reports will be permanently deleted. We highly recommend that you download any reports or certificates you may need before you proceed with this action.
- Re-Enrollment Option: Once removed, you can re-enroll in the same study guide at any time through the 'Courses' tab in your account.
- No Billing Impact: Removing and re-enrolling in a study guide does not impact your subscription billing. You can continue to access your account and utilize all features throughout your subscription period.
Resetting a study guide can be beneficial for various reasons, such as retaking quizzes or practice tests, revisiting the material, or clearing any unwanted study guides from your dashboard.
How to Remove and Restart a Study Guide
Follow these steps to restart your study guide:
- Contact Support: Submit a request to have your study guide removed. Please send an email to helpdesk@240tutoring.com.
- Download Reports: Before proceeding, ensure that all necessary reports or progress records are saved locally.
- Confirm Removal: Authorize the removal of your study guide. Be aware that this action is irreversible.
- Re-Enroll in Your Study Guide: After removal, navigate to the 'Courses' tab in your account and re-enroll in the study guide to regain access.
FAQs
1. Will Removing One Study Guide Remove All Others?
No, removing a specific study guide—such as "ELAR"—does not impact other courses or materials you are enrolled in. Only the selected guide will be removed.
2. Can I Remove a Study Guide Without Customer Support?
Currently, the only way to have a study guide removed from your account is to contact customer support.
3. Can I reset just a quiz or practice test?
Unfortunately, we do not have the capability to reset individual quizzes or practice tests. The only option available is to reset the entire study guide, which means you will need to go through all the modules again to reach the practice tests.