How do I cancel my subscription?

How to Cancel Your 240 Tutoring Subscription

240 Tutoring subscriptions are billed automatically on a monthly basis. If you decide to cancel your subscription, this guide will provide you with clear instructions on how to stop automatic payments, what access you will retain after cancellation, and how to submit your cancellation request.

Steps to Cancel Your Subscription

To cancel your subscription, follow these steps:

1. Log in to Your Account: Use your email and password to access your 240 Tutoring account.
2. Navigate to the Billing Section: Click your name in the top-right corner, then select the "Billing" option from your profile menu.
3. Select "Cancel": On the Billing page, click the "Cancel" button in the subscription section to cancel your subscription.

Upon cancellation, your subscription will remain active until the end of the current billing cycle, and you will no longer be charged.

FAQs

Can I cancel my subscription at any time?

Yes, you can cancel your subscription anytime through your account profile.

Will my automatic payments stop after canceling?

Yes, when you cancel your subscription, all automatic payments will stop, and you will not be billed for any future renewals. You won’t incur any additional charges following the completion of the cancellation process.

After canceling my subscription, how long until my account access is canceled?

After canceling your subscription, you will still have access to your account until the end of your billing period. For instance, if your subscription renews on the 10th and you cancel it on the 2nd, you can use it until the 10th.

What happens if I cannot locate the cancel button?

If you encounter any issues while trying to cancel your subscription online, please reach out to our customer support team for help. 

What happens if I forget to cancel my subscription before auto-renewal?

If you forgot to cancel your subscription before it renewed automatically, you can still request a refund. To do this, simply cancel your subscription right away and reach out to our customer support team for assistance.

How can I ensure my subscription is successfully canceled?

After your cancellation is processed, you will receive a confirmation email confirming that your subscription has been successfully canceled. Additionally, your account subscription status will say Canceled. 

Can I pause my subscription instead?

We don’t have the option to "pause" your subscriptions. But don't worry! Your progress will be saved. By canceling your subscription, you’ll stop any future charges, and when you’re ready, you can easily reactivate your account to pick up right where you left off.